Privacy Policy

We at JAPAN CAVIAR, Inc. recognize that the personal information we collect from our customers through the input form or by email is important private information and have put in place a system to protect that personal information.
This Privacy Policy explains our approach to the handling of personal information.

Purpose of collecting and using personal information

We collect your personal information for the operation of our service.
We do not use contact information such as name, phone number or e-mail address for any purpose other than the following;

  • Answering inquiries, contacting, providing information, delivering products
  • Sales activities for our company services

Provision of personal information

We do not sell or rent personal information. However, in the following cases, we may provide your personal information to a third party without your prior consent;

  • When a company that operates under consignment from our company needs information for the purpose of operating the service;
  • When a formal inquiry based on the law is received from a public institution;
  • When there is an imminent danger to the life, body or property of a person and there is an urgent need;
  • With the consent of the customer.

Entrusting the Handling of Personal Information

We may outsource the handling of personal information to the extent necessary to carry out the purpose of use, but when outsourcing, we will select a contractor that we recognize to handle personal information appropriately. In addition, we will provide the customer's personal information only to the extent necessary to implement the purpose of use to the outsourcer, request the appropriate handling of personal information by contract etc., and regularly check the situation.

Disclosure and correction of personal information

We will respond promptly to requests from individuals for disclosure, correction, etc. (Corrections, additions or deletions), suspension of use, etc. (Discontinuation of use, provision, or erasure) of their personal information upon appropriate identification confirmation.
However, you can request corrections, etc., when there is an error in the personal information held by the Company, and you can request suspension of use, etc., when the Company's handling of your personal information is contrary to what is publicly announced or agreed upon.

About security management measures for personal information

The pages on our website where you enter information related to your personal information use industry standard SSL encryption to protect your data transfer. We will implement rational and appropriate safety measures to prevent dangers such as unauthorized access from the outside, loss, damage, destruction, falsification, leakage, and unauthorized leakage to the outside, and we will continue to improve them.

Contact point for inquiries and complaints regarding the handling of personal information

We will respond appropriately to inquiries and complaints regarding the handling of personal information.
For inquiries and complaints regarding the handling of personal information, please contact us at the following.

6388-7, Uryuno, Miyazaki-shi, Miyazaki, 880-0344, Japan
TEL 0120-886-863 (9:00~17:00 excluding weekends and holidays)